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/* 2. Scoped Styles for the Content Block */
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.estele-domestic-policy .address-box {
padding: 15px;
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.estele-domestic-policy hr {
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📧 Info@avnijewellers.com
📞 +91 9891441100
🔄 Return Policy (7 Working Days)
We have a 7 working day return policy, which means you have 7 working days after receiving your item to request a return for store credit.- Your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- We do not offer cash or credit card refunds. All returns will be in the form of a credit note valid for one year.
📦 Return Address:
Avni Jewellers
F-5, First Floor, Plot No 5
Sector 4, Dwarka
New Delhi – 110075
📞 +91 9891441100
🌐 www.avnijewellers.com
F-5, First Floor, Plot No 5
Sector 4, Dwarka
New Delhi – 110075
📞 +91 9891441100
🌐 www.avnijewellers.com
📝 Return / Exchange Process
- Email us with product images (with packaging & tags) to schedule the return pickup.
- Items must be unworn and in original condition. Items damaged or altered after tag removal will not be accepted.
📍 Important Pick-Up Processes:
- Once approved, pickup will be done within 7–10 business days at no extra cost.
- If pickup is cancelled by customer, additional charges apply for re-pickup.
🛡️ Warranty
Currently, we provide a 1 year warranty on personalized name products. If your product fades within 6 months, we will replace it free of charge. For warranty claims:📧 Info@avnijewellers.com
📞 +91 9891441100
🤝 Exchanges
- You may exchange your item for the same or another product, subject to stock availability.
- Reverse logistics / pickup charges will be borne by the customer: ₹150.
✅ How to Place a Return/Exchange Request
- Visit the ‘My Account’ → ‘My Orders’ section and place the request.
- Fill up the required details and submit.
- You will receive an email/SMS once the request is approved.
💸 Refund Policy
- Shipping/delivery charges are non-refundable.
- For prepaid/COD orders, once delivered, refunds are not issued. Customers can opt for an exchange or store credit.
🚚 Shipment Policy
- Orders are processed within 48 hours (excluding national holidays).
- You can track your order under ‘My Orders’.
- We offer free shipping across India.
❌ Cancellation Policy
- Orders can only be cancelled before they are shipped.
- Once shipped, cancellations are not accepted.
- Refused orders (prepaid) will be refunded within 3–7 working days after return.
- For sale/coupon orders, only store credit will be provided.
- Shipping charges are not refundable on cancellations.
